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Chairman and President’s Report

CU Direct marked its 25th anniversary in 2019. As we look back on our history and how we transformed the company to become today’s leader in lending technology, we celebrate this milestone with immense gratitude to our shareholders and customers. Looking forward we will continue to challenge ourselves to go further, do more, and continue to expand our value proposition.

Over the past two years, CU Direct’s Board and management identified the risks and opportunities in the financial services marketplace and how the Company can best take advantage of them. We recognized  the importance for CU Direct to diversify its investments in other loan products as well as take the opportunity to invest in a first ever Enterprise Origination Platform for all loan and new account products. This decision required a substantial investment that will create meaningful benefits to our credit unions.  We have adequate capital to make these investments and to endure planned deficits in 2019 and 2020.

In 2019, CU Direct set the foundation to creating the ultimate origination experience for members, credit unions and auto dealerships. We did this while continuing a solid growth trajectory in indirect lending, and our consumer lending platform.

Our CUDL network grew to 1,172 credit unions in 2019 and retained the #1 spot for auto lenders in the U.S for the third year in a row. CU Direct credit unions delivered more than $43 billion in total loan funding. Our dealer coverage throughout the nation also increased to include 15,813 auto dealers on the CUDL network.

In this age of transformation, we are committed to bringing products to market that meet and exceed the needs of lenders. In 2019, we completed the acquisition of CU Direct Connect of Colorado to expand our outsourced loan processing services and indirect lending solutions for credit unions. We also entered the final phase of development for our new point-of-sale experience for mortgage and consumer origination, which will be launched in 2020.

Our new POS will deliver the first ever dynamic application for all loan and account origination types, providing another critical component of our single enterprise platform for indirect, consumer, and mortgage lending.

On behalf of the Board of Directors, management, and staff of CU Direct, I want to thank our stakeholders and partner credit unions for 25 successful years. We look forward to continuing to build a path to a future that benefits the credit union industry and members alike.

Enterprise Solutions

Enterprise Solutions

Enterprise Solutions

For 25 years, CU Direct has been at the forefront of credit union lending.

By bringing engagement, origination, and operations together, we’ve created a suite of solutions that bring efficiency, productivity, and profitability to our partners. In 2019, we introduced our new mortgage LOS, providing a complete, comprehensive and advanced lending experience to credit unions.

As we look back at our history, we’re proud to have built the network, technology, and platform that will drive us into the future of lending.

Engagement

Point of Sale
Auto shopping
Marketing & CRM

Origination

Consumer LOS
Mortgage LOS
Indirect lending
Retail financing

Operations

Analytics
Consulting
Outsourced loan processing
Insurance & aftermarket

Board of Directors

Executive Team

Financials

2019 CU Direct financials can be viewed on our financials page.

Financials

2019 CU Direct financials can be viewed on our financials page.

Shareholders

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B

C

D

E

F

G

H

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Strategic Advisory Council